Frequently Asked Questions...
We give you the best value in Sausalito; we beat the competition with monthly box pricing...Shop around! We’ll cull out junk mail for you, call when the check you’ve been waiting for finally arrives, forward to you or scan/email upon requests. – we are a mutually respectful, people-oriented small business
Typically mail starts arriving between 5 to 10 days after the start date of your USPS change of address card.
The mail usually arrives between 1030am - 1200pm, and takes a couple of hours to distribute. Priority is given to first class mail.
DURING BUSINESS HOURS: Anytime between the hours of 9:30 a.m. and 6 p.m. on week days, and 10 a.m. and 2 p.m. on Saturdays.
AFTER BUSINESS HOURS: You can call ahead and have us drop mail/parcel next door inside the Bridgeway Gym. This would be for pick-up same day evening or for next day early AM pick-up. Please note Bridgeway Gym hours:
Monday- Friday 5:30AM–9PM
Saturday...........7AM–7PM
Sunday.............7AM–6:30PM
Yes, we sign for both packages and mail (except certified, if requested) delivered by the U.S. Postal Office, as well as items shipped by all other major carriers such as Fedex, UPS, DHL, GSO and Amazon delivery services.
Yes, we post mail and packages/boxes via the US Postal Service, UPS, or Fedex through our account, and provide an invoice for you.
Yes, as long as there’s a mail service that delivers in your area.
Absolutely! For clients in your situation, we offer the Traveller Box for holding and/or forwarding your mail as requested. We also can send you scanned mail electronically via e-mail or cloud based applications like Dropbox.
Yes, as long as you tell us the person's name and he or she shows up with proper I.D.
Yes! For a very small fee when compared to any other source. $1 first page, .50, each additional page.
Yes, we accept Cash, Money Orders, Checks, and all major credit cards.
We prefer to be paid through ACH direct bank transfer or Billpay through your bank, which is free and reduces our business costs. We can send you an invoice with the ACH transfer option. Simply enter your bank's routing and account information on the attached form.
Please give us 30 days' notice. To assist the transition, we'll provide a Change of Address list to help inform you inform all of your important contacts of your address change.



